At Xiamen University, dining is not just a thoughtful experience that goes beyond just satisfying your hunger. Here's what you need to know about the dining process, payment methods, special services, and the policies that enhance the dining experience on campus.

Dining Process

1. Pick up a tray

2. Choose your dishes at the food counter

3. Pay – inform the cashier whether you are using your campus card or UnionPay

4. Find a seat and enjoy your meal

Students choose dishes at the food counter at a XMU canteen. [Photo/en.xmu.edu.cn]

Payment Methods

-Physical Campus Card

-Digital Campus Card via Cloud UnionPay

For physical card recharging, there are two options:

1. Recharge machines are located at each canteen entrance

2. Alipay

After Your Meal

Please return your tray, utensils, and leftover food to the Self-service Return Station to sort and dispose of everything properly. Waste sorting is key to our green campus initiative.

Feedback Channels

If you have any questions, suggestions, or unexpected issues while dining, there are several ways to get help:

1. Talk directly to the on-site supervisor – this is usually the quickest solution

2. Scan the QR code on your table – each table has a code that leads to a feedback form

Each table has a code that leads to a feedback form in the canteens of XMU. [Photo/en.xmu.edu.cn]

3. Leave a note in the suggestion book at the canteen's service counter

4. Call the Dining Service Center Hotline at 0592-2188768 for further support

Heartwarming Services

Rice Subsidy Policy

Since 2008, XMU has implemented a policy that provides free rice to all full-time undergraduate, master's, and doctoral students with the exception of those enrolled as sponsored or commissioned postgraduates. Students may choose between steamed rice or porridge, both available at no cost. It is important to remember that students must bring their campus cards and take only what is necessary to minimize food waste.

XMU canteens offer free rice to all full-time undergraduate, master's, and doctoral students. [Photo/en.xmu.edu.cn]

Birthday Noodles

Every XMU student can enjoy a free bowl of birthday noodles on their special day. Present your student ID and scan the verification code at the designated canteens:

-Siming Campus: Qinye Canteen, Haiyun 2nd Student Canteen

-Xiang'an Campus: Jingfeng Canteen

-Zhangzhou Campus: North Zone Canteen

If you follow a specific dietary custom, please go to the respective canteens' specialty dining areas:

-Siming Campus: East Zone Canteen, 3rd Floor

-Xiang'an Campus: Jingfeng Canteen, 2nd Floor

-Zhangzhou Campus: North Zone Canteen, 2nd Floor

Festive Meals for Traditional Holidays

To celebrate traditional Chinese festivals such as the Mid-Autumn Festival, Dragon Boat Festival, and Winter Solstice, canteens offer seasonal dishes that reflect the spirit of the holidays. On Chinese New Year's Eve, the university goes above and beyond by providing a warm, home-style reunion dinner for students and faculty who remain on campus, helping everyone feel the sense of community at XMU.